Accessibility Statement for Flowers Tunbridge Wells

Our Commitment to Accessibility

At Flowers Tunbridge Wells, we are dedicated to providing an inclusive and accessible online experience for all users. We understand how important it is that every customer, regardless of ability, can browse and order flowers online with ease. Customers from all backgrounds in Tunbridge Wells deserve a seamless and enjoyable process, and we strive to remove barriers and improve usability for everyone.

Meeting WCAG 2.1 AA Guidelines

Our website has been carefully designed to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA compliance. These internationally recognised standards help ensure that web content is more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. By adhering to these guidelines, Flowers Tunbridge Wells aims to facilitate a more accessible ordering process for all users in Tunbridge Wells and beyond.

Screen Reader Compatibility

Flowers Tunbridge Wells supports compatibility with popular screen reader technology. This ensures that our website can be navigated and understood by customers using assistive technology, including screen readers and other text-to-speech tools. Our site structure, alternative text for images, and clear page hierarchy are all designed to work seamlessly with these devices, so visually impaired customers can order flowers online with confidence.

High Contrast and Clear Design

We recognise the importance of a high contrast design for users with low vision or colour blindness. Our website uses clear fonts, distinguishable colours, and adequate contrast between text and backgrounds. These measures make reading content and navigating pages easier for everyone, especially those with visual impairments. We continue to evaluate our design choices to ensure that Flowers Tunbridge Wells remains readable and user-friendly for all visitors.

Continuous Improvement and User Feedback

Accessibility is an ongoing commitment. We regularly review our website to address new standards, updates to accessibility requirements, and feedback from our users. Our efforts to deliver accessible Flowers Tunbridge Wells services mean we welcome your insights. If you have suggestions or encounter any accessibility barriers on our site, your feedback is invaluable in helping us further enhance the experience for everyone in Tunbridge Wells.

Contact Us Regarding Accessibility Issues

If you experience any difficulty in accessing any part of the Flowers Tunbridge Wells website or require assistance in ordering flowers online, please get in touch with us. Our team is committed to responding promptly and providing the support you need. We are here to ensure that accessibility issues do not stand in the way of you enjoying our online flower delivery services in Tunbridge Wells.

Accessibility for All Tunbridge Wells Customers

We believe that accessibility benefits every customer. By meeting WCAG 2.1 AA standards, enabling screen reader compatibility, maintaining high contrast design, and staying responsive to feedback, Flowers Tunbridge Wells aims to ensure that all members of our community can order flowers online easily and efficiently. Thank you for choosing us and supporting our ongoing efforts to make accessible Flowers Tunbridge Wells available to everyone.