Flowers Tunbridge Wells Cookie Policy

Introduction

At Flowers Tunbridge Wells, we strive to create the best possible online experience for our customers throughout Tunbridge Wells and the surrounding areas. This Cookie Policy explains how and why cookies are used on our website when you shop for beautiful floral arrangements online. Understanding our cookie usage helps you make informed decisions about your data and your browsing experience.

What Are Cookies?

Cookies are small text files placed on your device (such as a computer, tablet, or smartphone) when you visit a website. These files contain information that helps websites remember your preferences, actions, and browsing patterns over time. Cookies do not directly identify you as an individual, but the information they store can contribute to a more seamless and personalised experience when ordering Flowers Tunbridge Wells online.

Types of Cookies We Use

Flowers Tunbridge Wells uses several types of cookies to ensure our website operates smoothly and efficiently. All cookies employed on our site fit into one of the following categories:

1. Essential Cookies

Essential cookies are necessary for the website to function correctly. They enable basic features such as page navigation, secure logins, accessing shopping baskets, and processing orders. Without these cookies, the website would not be able to provide key services, including completing your flower purchases online.

2. Analytics Cookies

Analytics cookies help us understand how visitors interact with our website. These cookies collect anonymised data about which pages are most popular, how long customers spend on each page, and which products attract the most attention. This information enables us to improve the shopping experience for everyone ordering flowers from Tunbridge Wells, making it easier to find and order the perfect bouquet or arrangement.

3. Marketing Cookies

Marketing cookies are used to deliver more relevant advertisements to you, both on our site and elsewhere online. These cookies may remember your shopping preferences and the specific flowers or gifts you were interested in, so we can provide offers and promotions that are most relevant to you. They also help us measure the effectiveness of our marketing campaigns and tailor our services to your needs.

How Cookies Benefit Your Shopping Experience

The use of cookies allows us to create a more efficient and enjoyable shopping process for our Tunbridge Wells customers. They enable us to remember your preferences, save items you place in your basket, and provide personalised recommendations. By understanding how visitors use our website, we can continually refine our online flower ordering platform, ensuring it is user-friendly, fast, and secure.

Managing Your Cookie Preferences

We believe that you should be in control of your online experience. When you visit the Flowers Tunbridge Wells website, you will be given options to manage your cookie preferences. You can choose to accept or decline different categories of cookies, except for those which are strictly necessary to provide our core services.

Most web browsers also allow you to view, delete, or block cookies through your browser settings. However, please note that blocking or deleting essential cookies may impact the functionality of our website and could prevent you from placing orders or accessing certain features.

Updates to Our Cookie Policy

From time to time, we may update this Cookie Policy to reflect changes in how we use cookies or to comply with revised legal or regulatory requirements. We encourage our customers to check this policy periodically to stay informed about how Flower Tunbridge Wells uses cookies to enhance your online shopping experience.